Mar 31 2009

More from the Voice

Published by pcpro at 9:08 am under Career Changing Advice,Student Success Stories

From: Ryan, Shawn
Sent: Tuesday, March 31, 2009 7:09 AM
To: Laura Polancich
Subject: RE: Congratulations

Thank you. It feels good to finally have benefits and actually love where you work. Hospira was OK, just didn’t do a lot. Because it was not privately owned and had FDA rules and regulations to follow, there was not a lot that tier one analysts could do. Here it is a completely different story. I have learned so much in the last 4 months it is amazing. I am actually using my education I received at PC ProSchools. And with still owing Sallie Mae, it feels pretty good. I was given an Active Directory/Distribution Group project one month in. I learned a lot about Active Directory and the way Distribution groups work in Outlook. I also set up new employees and utilize the permission/rights instruction I received at PC ProSchools. I am glad I went through the experience of contractor assignments, but made myself a promise that I would find an IT position where I was an employee not a contractor. If I had one bit of advice to new students, do the contractor work, get some experience under your belt and there will be employee positions that will come your way. I have completed the information you asked for below. Thanks for the supportive words. I hope everything is going well with you too. Say hi to Keith for me.

Title: Help Desk Analyst

Employers Name: Briggs Medical Supply Company

Start Date: November 10, 2008

Shawn Ryan

Help Desk Analyst

From: Laura Polancich
Sent: Monday, March 30, 2009 4:57 PM
To: Ryan, Shawn
Subject: Congratulations

Hi Shawn,

I received your email earlier this afternoon – congratulations! I would love to hear more about your position with Briggs Corp. What type of calls do you generally field on the Help Desk? The article is terrific, and I’ll certainly share it with the students.

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